Privacy Policy
Last Updated: 30 June, 2026
PRIVACY POLICY
Last Updated: July 2026
INTRODUCTION
LA PAVONE ("LA PAVONE", "we", "our", or "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how LA PAVONE, a brand owned and operated by Infinite Horizon, collects, uses, stores, shares, and protects personal information when you visit our website, interact with our services, purchase products, or otherwise engage with our brand.
By accessing our website or using our services, you consent to the collection and processing of information as described in this Privacy Policy.
Business Details
| Business Information | Contact Information |
|---|---|
| Infinite Horizon | Customer Support |
| Brand: LA PAVONE | contact@lapavone.com |
| A-162, Bhagat Singh Colony | Grievance Officer |
| Bhiwadi, Rajasthan, India | Nitin Kumar |
| +91 9024081011 |
INFORMATION WE COLLECT
We may collect the following categories of information.
A. Personal Information
| Personal Information | Personal Information |
|---|---|
| ✔ Full Name | ✔ Billing Address |
| ✔ Email Address | ✔ Shipping Address |
| ✔ Mobile Number | ✔ City, State, Country & Postal Code |
B. Transaction Information
| Transaction Information | Transaction Information |
|---|---|
| ✔ Order History | ✔ Payment Status |
| ✔ Purchase Details | ✔ Delivery Information |
For security reasons, LA PAVONE does not store complete debit card details, credit card information, UPI PINs, or banking credentials.
Payments are processed through authorized third-party payment providers.
C. Device & Technical Information
| Technical Information | Technical Information |
|---|---|
| ✔ IP Address | ✔ Operating System |
| ✔ Browser Type | ✔ Website Activity |
| ✔ Device Information | ✔ Referring Website Information |
D. Marketing Information
| Marketing Information | Marketing Information |
|---|---|
| ✔ Product Preferences | ✔ Promotional Participation |
| ✔ Wishlist Activity | ✔ Customer Reviews |
| ✔ Survey Responses |
HOW WE COLLECT INFORMATION
Information may be collected when you:
| Activities | Activities |
|---|---|
| ✔ Create an Account | ✔ Submit Reviews |
| ✔ Place an Order | ✔ Browse Our Website |
| ✔ Subscribe to Newsletters | ✔ Interact with Advertisements |
| ✔ Contact Customer Support | ✔ Engage with Social Media |
Information may also be collected automatically through cookies and analytics technologies.
PURPOSE OF COLLECTION
A. Order Fulfillment
| Order Services | Order Services |
|---|---|
| ✔ Process Orders | ✔ Manage Returns & Replacements |
| ✔ Confirm Transactions | ✔ Arrange Delivery |
B. Customer Service
| Customer Support | Customer Support |
|---|---|
| ✔ Respond to Inquiries | ✔ After-Sales Support |
| ✔ Resolve Complaints |
C. Website Improvement
| Website Improvement | Website Improvement |
|---|---|
| ✔ Analyze User Behaviour | ✔ Enhance Customer Experience |
| ✔ Improve Website Performance |
D. Marketing Activities
| Marketing Activities | Marketing Activities |
|---|---|
| ✔ Send Newsletters | ✔ Promotions |
| ✔ Product Launches | ✔ Personalized Recommendations |
E. Fraud Prevention
| Security | Security |
|---|---|
| ✔ Detect Suspicious Transactions | ✔ Maintain Platform Security |
| ✔ Prevent Misuse of Services |
F. Legal Compliance
| Legal Compliance | Legal Compliance |
|---|---|
| ✔ Comply with Applicable Laws | ✔ Respond to Legal Requests |
| ✔ Fulfil Tax Obligations |
MARKETING COMMUNICATIONS
By providing your contact information, you may receive:
| Communications | Communications |
|---|---|
| ✔ Email Communications | ✔ Product Updates |
| ✔ SMS Notifications | ✔ Exclusive Offers |
| ✔ WhatsApp Messages | ✔ Promotional Campaigns |
You may unsubscribe at any time through the unsubscribe link or by contacting us.
COOKIES & TRACKING TECHNOLOGIES
Cookies help us:
| Cookie Purpose | Cookie Purpose |
|---|---|
| ✔ Improve Website Functionality | ✔ Analyze Customer Behaviour |
| ✔ Remember Preferences | ✔ Deliver Relevant Advertising |
| ✔ Measure Website Traffic |
Cookies may be placed by:
| Partners | Partners |
|---|---|
| ✔ LA PAVONE | ✔ Google Analytics |
| ✔ Shopify | ✔ Meta (Facebook & Instagram) |
| ✔ Advertising & Analytics Partners |
Users may disable cookies through browser settings.
INFORMATION SHARING
LA PAVONE does not sell personal information.
Logistics Partners
| Logistics | Logistics |
|---|---|
| ✔ Courier Companies | ✔ Shipping Providers |
Payment Service Providers
| Payments | Payments |
|---|---|
| ✔ Payment Gateways | ✔ Banking Partners |
Technology Providers
| Technology | Technology |
|---|---|
| ✔ Website Hosting | ✔ Customer Support Platforms |
| ✔ Analytics Platforms | ✔ Marketing Automation Services |
Legal Authorities
Information may be disclosed where required by law or regulatory authorities.
DATA RETENTION
| Retention Purpose | Retention Purpose |
|---|---|
| ✔ Provide Services | ✔ Resolve Disputes |
| ✔ Fulfil Legal Obligations | ✔ Maintain Business Records |
Retention periods vary according to legal and business requirements.
DATA SECURITY
Security measures include:
| Security Measures | Security Measures |
|---|---|
| ✔ SSL Encryption | ✔ Restricted Data Access |
| ✔ Secure Payment Processing | ✔ Internal Security Controls |
While we implement reasonable safeguards, no internet transmission is completely secure.
CUSTOMER RIGHTS
You may request:
| Your Rights | Your Rights |
|---|---|
| ✔ Access Personal Information | ✔ Delete Eligible Information |
| ✔ Correct Information | ✔ Withdraw Marketing Consent |
| ✔ Information About Data Processing |
Requests can be sent to contact@lapavone.com.
THIRD-PARTY LINKS
The LA PAVONE website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party platforms.
CHILDREN'S PRIVACY
LA PAVONE products and services are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children.
INTERNATIONAL DATA PROCESSING
LA PAVONE currently operates primarily within India.
If operations expand internationally, customer information may be processed in accordance with applicable data protection laws.
CHANGES TO THIS POLICY
LA PAVONE may update this Privacy Policy from time to time.
The revised version will be published on this page with an updated effective date.
CONTACT INFORMATION
| Business Information | Support Information |
|---|---|
| LA PAVONE | Customer Support |
| Infinite Horizon | contact@lapavone.com |
| A-162, Bhagat Singh Colony | Grievance Officer |
| Bhiwadi, Rajasthan, India | Nitin Kumar |
| +91 9024081011 |
CONSENT
By accessing the LA PAVONE website, creating an account, placing an order, subscribing to communications, or otherwise using our services, you acknowledge that you have read, understood, and consent to this Privacy Policy.